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Prohibited Content & Listings Policy

Governed by Indian law · IT Act, 2000 · IT Intermediary Guidelines Rules, 2021 · Consumer Protection (E-Commerce) Rules, 2020 · DPDP Act, 2023 · BNS, 2023

Version 1.0 · Effective 25 June 2026

This Prohibited Content & Listings Policy ("Policy") establishes the mandatory parameters defining what content, property profiles, messaging items, and user actions are strictly prohibited on the Wayzyy platform.

This Policy applies universally to all content submitted, hosted, uploaded, or transmitted across the Platform, including listing metadata, titles, descriptions, photography, customer ratings, instant messaging logs, profile fields, and event configurations. Material breach of this Policy will result in immediate content removal, structural search suppression, temporary account restriction, or a permanent marketplace ban depending on the severity of the infraction. This Policy forms an integral part of Wayzyy's master Terms of Service and Community Guidelines.

1. Prohibited Property Listings

1.1 Properties Devoid of Verified Legal Right — Accommodations published by individuals who do not possess clear, verifiable property title ownership, or formal, legally executed power of attorney/leasing agreements authorising short-term holiday rentals. Property units published without the explicit, documented consent of the underlying deed holders. Rental units bound by master tenancy agreements that explicitly restrict sub-leasing or short-term hospitality use without landlord authorisation.

1.2 Unsafe, Substandard, or Uninhabitable Units — Property structures that fail to deliver basic human habitability standards, including secure structural foundations, functioning indoor plumbing, unexposed electrical circuitry, and potable water access. Accommodations featuring active, known structural or environmental safety hazards that have not been transparently declared to travellers before checkout. Property assets located within government-mandated evacuation thresholds or declared natural disaster sectors.

1.3 Unlawful Operational Units — Properties designed or historically utilised to facilitate illicit operations, including unauthorised narcotics processing, illicit gambling rings, or any criminal activity barred under central or state statutes. Listings deployed with the intent to coordinate, mask, or execute prostitution, forced labour, or human trafficking operations. Accommodations utilised as commercial venues for unlicensed commercial operations or ticketed events violating local zoning laws.

1.4 Materially Misrepresented Accommodations — Listings displaying altered, stock, or out-of-date photography that fails to mirror the actual physical status of the property. Descriptions listing premium utility assets or amenities (such as pool access, high-speed Wi-Fi, or private beach corridors) that do not exist or are completely inaccessible to guests. Listings providing false location coordinates or misrepresenting geographic positions. Duplicate listing assets created for an identical physical space to manipulate search recommendations or distort dynamic pricing tiers.

2. Prohibited Listing Content & Data Inputs

2.1 Extraneous Contact Information & Platform Evasion Material — Any attempt to insert direct contact coordinates is prohibited. This includes: mobile numbers, WhatsApp strings, or direct communication lines in plain text, hidden spacing, mathematical formulas, or alphabetic code formats; electronic mail strings, domain configurations, or vanity web URLs intended to divert consumer traffic away from Wayzyy; social media handles or messenger profile tags; personal UPI IDs, corporate bank account numbers, or direct financial collection links outside of Wayzyy's native integration.

2.2 Offensive, Discriminatory, or Defamatory Material — Text, labels, or captions that manifest bias, discrimination, or systemic exclusion directed at any protected trait under Indian law, including caste profiling, religious background, gender, marital arrangement, or physical disability. Graphic assets or text components that are obscene, sexually explicit, or pornographic. Communications that encourage physical violence, domestic terror, or extremist activity. Text that defames, slanders, or issues malicious, unverified claims against any specific entity, brand, or individual.

2.3 Intellectual Property & Copyright Violations — Imagery, trademark brand logos, or property designs belonging to another corporate entity used without clear, written licensing clearance. Generic stock photography, vendor catalog imagery, or AI-generated interior graphics presented as real, authentic photos of the property.

3. Prohibited Messaging Interface Conduct

The Platform messaging dashboard is engineered strictly for transaction tracking and secure coordination. The deployment of the following items within the chat interface constitutes a material contract breach:

  • Transaction bypass strings, including direct numbers, messaging handles, or hidden communication instructions intended to redirect bookings or payouts off-platform.
  • Personal financial coordinates, including point-to-point UPI handles, direct bank details, or external checkout links outside the authorised payment ecosystem.
  • Unsolicited promotional broadcasting, automated marketing loops, or system spamming.
  • Hostile, abusive, threatening, or explicit text strings directed toward any user or customer support agent.
  • Phishing links, malicious URLs, or external applications designed to compromise account security.
  • Any message component that violates statutory provisions under the Information Technology Act, 2000 and the Bharatiya Nyaya Sanhita (BNS), 2023.

4. Prohibited User Account Profile Content

The following data inputs are prohibited within both Host and Guest profile layouts:

  • Fabricated naming records or deceptive aliases. Your public profile metadata must align precisely with the tamper-proof identity token validated at account setup under the Information Technology Act, 2000.
  • Profile pictures deploying stock material, digital cartoon avatars, brand logos, or corporate imagery instead of an authentic portrait of the verified account holder.
  • Communication links or direct phone strings embedded within personal bio summaries.

5. Prohibited Review and Rating Content

To protect the integrity of our feedback loop, user reviews will be instantly deleted if they contain:

  • Feedback logs that do not derive from a genuine, verified, first-hand stay or transactional hosting event on Wayzyy.
  • Reviews manufactured or structured in direct exchange for fiscal incentives, off-platform discounts, or structural room upgrades.
  • Retaliatory logs deployed with the explicit intent to inflict commercial or reputation damage rather than provide objective information.
  • Logs publishing confidential user details, real-world work addresses, or private check-in communications.

6. Automated Detection, Content Moderation & Action Timelines

Wayzyy deploys real-time pattern-recognition filters integrated with human administrative audits to monitor listings, public fields, and chat streams.

Action Matrix:

  • Low Severity (Minor policy mismatch, e.g., duplicate listing text or accidental stock images): Target item is deleted; user is issued a compliance reminder. Processed within 48 Hours.
  • Medium Severity (Repeated violations, intentional contact sharing, deliberate platform bypass): Content is removed; user profile is placed on temporary suspension pending audit. Processed within 24 Hours.
  • High Severity / Statutory Breach (Illegal activities, undisclosed indoor surveillance, deepfakes, non-consensual content, or hate speech): Content is purged; profile is banned; law enforcement is notified. Executed Immediately.

When content is modified or deactivated, Wayzyy issues an electronic audit notification to the user detailing the grounds for removal. Wayzyy retains the structural right to execute unannounced content reviews to protect digital evidence from being altered or erased during fraud investigations.

7. Administrative Appeals Framework

If a user maintains that an item was deleted or an account sanction was triggered due to a systemic data error, they possess the structural right to initiate an administrative appeal within 14 days of the action timestamp by sending an evidentiary review request to support@wayzyy.com. Wayzyy will issue a final decision within 7 business days.

This appeal framework is completely unavailable for confirmed High Severity / Statutory Breaches. Effective Date: 25 June 2026.

Questions about this policy?

Email us at hello@wayzyy.com

Wayzyy Technologies Private Limited