Host Terms of Service

Welcome to Wayzyy. These Host Terms of Service ("Terms") form a legally binding agreement between you ("Host") and Wayzyy Technologies Private Limited ("Wayzyy", "we", "us", or "our") governing your access to and use of the Wayzyy platform for the purpose of listing and renting your property.

By registering as a Host, creating a listing, or accepting a booking, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not register as a Host.

1. Who We Are

Wayzyy is an online marketplace that connects property hosts with guests seeking short-term accommodation across India. Wayzyy acts as a facilitator of the transaction between you and your guests. We are not your employer, agent, or business partner. The agreement for any stay is directly between you and your guest.

Wayzyy is operated by Wayzyy Technologies Private Limited, incorporated under the Companies Act, 2013 (CIN: U63112UW2026PTC255280).

2. Host Eligibility

To register and list as a Host on Wayzyy, you must:

• Be at least 18 years of age
• Complete Aadhaar-based identity verification
• Be the legal owner, authorised lessee, or have written permission from the property owner to list the property for short-term rental
• Provide valid property ownership or tenancy documentation upon request
• Hold all required registrations and licences under applicable state law
• Have a valid Indian bank account for receiving payouts

3. Account Registration and Verification

3.1 Host Account

You must create a Wayzyy Host account to list your property. You agree to provide accurate, complete, and current information during registration. Each person may hold only one Host account.

3.2 Aadhaar Verification

All Hosts must complete Aadhaar-based KYC verification before their first listing goes live. This is conducted through authorised KYC partners in compliance with UIDAI guidelines and the DPDP Act, 2023. Aadhaar data is used solely for identity verification.

3.3 Property Documentation

Wayzyy may request proof of property ownership, tenancy agreement, or local government registration at any time. Failure to provide requested documentation within 7 days may result in your listing being suspended.

4. Creating and Managing Your Listing

4.1 Listing Accuracy

You are solely responsible for ensuring your listing is accurate, complete, and not misleading. This includes property description, photos, amenities, house rules, maximum occupancy, and location. Misleading listings may be removed and your account may be suspended.

4.2 Registration Number Display

Where required by applicable state law, you must display your valid government registration number on your Wayzyy listing.

4.3 Pricing

You set your own nightly rate. Wayzyy will never algorithmically suppress or pressure you to lower your prices. Changes to pricing will not affect already confirmed bookings.

4.4 Availability Calendar

You are responsible for keeping your availability calendar up to date. Accepting a booking for dates on which your property is unavailable is a breach of these Terms and will result in a cancellation penalty as described in Section 7.

4.5 House Rules

You may set reasonable house rules for your property. House rules must be clearly stated in your listing and must not violate Wayzyy's Non-Discrimination Policy or any applicable law.

5. The Prepaid Credit Model

5.1 How It Works

Wayzyy operates a prepaid credit model for hosts. Instead of deducting a commission from each individual booking, you purchase a credit pack that unlocks a certain value of bookings on the platform. This means you know your exact cost upfront with no hidden deductions from your payouts.

5.2 Credit Tiers

• ₹600 credit pack — unlocks bookings up to ₹20,000 in value (effective rate: 3.0%)
• ₹1,200 credit pack — unlocks bookings up to ₹50,000 in value (effective rate: 2.4%)
• ₹2,200 credit pack — unlocks bookings up to ₹1,00,000 in value (effective rate: 2.2%)
• ₹5,000 credit pack — unlocks bookings up to ₹2,50,000 in value (effective rate: 2.0%)
• ₹10,000 credit pack — unlocks bookings up to ₹5,00,000 in value (effective rate: 2.0%)
• Custom plan — for bookings beyond ₹5,00,000 (recharges at a flat 2.0% effective rate for any customized amount)

5.3 Founding Host Offer

Hosts who join Wayzyy during the founding host period receive 6 months of complimentary credits as detailed in their onboarding agreement. After the free period, standard credit tier pricing applies.

6. Payouts

6.1 Payout Schedule

Wayzyy releases your payout within 24 hours of guest check-in, provided no active dispute or damage claim has been raised. Payouts are transferred directly to your registered Indian bank account via NEFT or IMPS.

6.2 Payout Amount

You receive the full nightly rate you set. There is no per-booking commission deducted from your payout. Your cost is only the prepaid credit you have already purchased.

6.3 Payout Hold

Wayzyy may place a temporary hold on your payout if an active dispute has been raised by the guest, a damage claim is under review, additional verification is required for compliance purposes, or suspected fraudulent activity is detected on your account.

6.4 Tax Responsibility

You are solely responsible for declaring and paying all applicable taxes on income earned through Wayzyy. Wayzyy will provide booking summaries to assist with your tax filings but does not provide tax advice.

7. Cancellations by Hosts

Wayzyy takes host-initiated cancellations very seriously as they directly harm guests who have made travel plans. If you cancel a confirmed booking:

• The guest receives a full refund including all platform fees
• The guest receives a ₹500 inconvenience credit added to their Wayzyy account
• A cancellation mark is added to your host profile visible to future guests
• Your listing loses priority ranking for 30 days
• Repeated cancellations may result in listing suspension or account termination

8. Host Responsibilities

8.1 Property Standards

You must ensure your property meets the minimum standards required for its registration category under applicable state law, including cleanliness, functioning amenities, and safety requirements such as fire extinguishers and first aid kits.

8.2 Legal Compliance

You are solely responsible for ensuring your property and hosting activity complies with all applicable laws including local government registration requirements, GST obligations, noise regulations, occupancy limits, and guest registration requirements.

8.3 No Off-Platform Transactions

You must not request, accept, or encourage guests to make payments outside of the Wayzyy platform. Off-platform transactions remove protections for both you and the guest and are a breach of these Terms. Violations may result in permanent account termination.

9. Damage Claims

9.1 Reporting Damage

If a guest causes damage to your property, you must raise a damage claim through the Wayzyy platform within 24 hours of the guest's checkout. Claims submitted after this window will not be considered. You must provide clear photographic evidence of the damage along with an estimated or actual cost of repair or replacement.

9.2 Claim Review

Wayzyy will review your claim and the guest's response within 48 hours. Wayzyy's decision on damage claims is final. Where a valid claim is accepted, the guest will be invoiced for the damage amount backed by their Aadhaar-verified identity.

10. Prohibited Conduct

As a Host on Wayzyy, you must not:

• List a property you do not own or have no legal right to rent
• Provide false or misleading information in your listing
• Discriminate against guests on the basis of religion, caste, gender, nationality, disability, or any other protected characteristic
• Install surveillance equipment in private areas such as bedrooms or bathrooms
• Collect guest personal data beyond what is necessary for hosting
• List the same property on Wayzyy using multiple accounts

11. Reviews

You may leave honest reviews of guests after each stay. Reviews must be based on genuine experience and must not be defamatory, retaliatory, or false. Wayzyy moderates all reviews but does not alter their content.

12. Disputes

In the event of a dispute with a guest, you must first attempt to resolve it directly through the Wayzyy messaging system within 24 hours of the issue arising. If unresolved, you may escalate through Wayzyy's Dispute Resolution process. Wayzyy's decision in all disputes is final and binding on both parties.

13. Suspension and Termination

Wayzyy reserves the right to suspend or permanently terminate your Host account and remove your listings at any time if you violate any provision of these Terms, repeatedly cancel confirmed bookings, receive consistent poor reviews, engage in fraudulent activity, or fail to maintain valid government registration for your property.

You may voluntarily deactivate your listing or close your account at any time by contacting hello@wayzyy.com.

14. Changes to These Terms

Wayzyy may update these Terms from time to time. We will notify you by email and via the Platform at least 30 days before any material changes take effect. Changes will never apply retroactively to confirmed bookings.

15. Governing Law and Grievance Redressal

These Terms are governed by the laws of India. Our Grievance Officer can be reached at:

• Email: hello@wayzyy.com
• Response Time: Within 30 days of receiving a complaint

16. Contact Us

• General support: hello@wayzyy.com
• Website: wayzyy.com